We started cooperation with Hubs all around the world in 2012. Huble as standalone platform (type of billing, accounting, CRM and data-sharing) is developed already for 5 years. However we still follow the same rules:
Below is an comprehensive overview of all the features compared with two other most frequently used solutions: Nexudus and Cobot.
| Domains and branding | Huble | Nexudus | Cobot |
|---|---|---|---|
| Option to instal on server in your Impact Hub or your own hosting (default installation is usage of Huble cloud) |
The server must have public static IP address. | ||
| Full support for official Hub branding | Only logos and texts. | ||
| Public interfaces running on custom domain | You need to use nexudus.com domain. | ||
| Different internet domain for each location (if you have more locations) | |||
| Multilanguage support | Admin interface in English or alternative language (your translation), customer-related parts are fully multilingual. | Admin interface in English only, customer-related parts are fully multilingual. | |
| Different e-mails and addresses according to location | |||
| Support for own translations | |||
| SSL certificate for your domain for free | |||
| Possibility of web hosting for your website | Price is 6% of your Huble fee. |
| Leads management and CRM | Huble | Nexudus | Cobot |
|---|---|---|---|
| Import from spreadsheet files | |||
| Management of lists and contact stages | |||
| Report of status of stages, funnel charts | |||
| Tasks connected to contacts, companies, invoices | |||
| Logging phone and email communication | Emails are logged via sending hidden copy to crm@impacthub.tech. | ||
| Emails templates to send from according to stage/list |
| Booking/rental | Huble | Nexudus | Cobot |
|---|---|---|---|
| Online booking tool | With photos, descriptions and advanced presentation options. | With basic presentation options. | With basic presentation options. |
| Extras (eg extra chairs, caterings) | |||
| Customizable extra questions (space setup, propagation options...) | |||
| Opening hours configuration | Advanced options for every day. | Advanced options for every day. | |
| Reductions per tariffs | |||
| Different availability of rooms for customer types (offices, members, externals) | |||
| “Send me offer” form (more simplified booking tool) | |||
| Promo/discount codes | |||
| Google analytics/conversion tags on booking page | |||
| Booking leads workflow (PDF offers/quotations, price negotiation online) | PDF with offers and online accepting. | ||
| Space utilization report (hours, %) | |||
| Blocking selected spaces in reconstruction or during holidays | |||
| Free hours / credits | |||
| Different locations/buildings support | |||
| Recurring bookings | |||
| Advanced fees like late night booking, for weekends or any other custom condition | |||
| Synchronisation to Google Calendars | To multiple calendars/individual colors per room events. | ||
| Synchronisation from Google Calendars | |||
| Policy of assigning free hours to most expensive bookings first |
| Community | Huble | Nexudus | Cobot |
|---|---|---|---|
| Intake form | |||
| WIFI hotspot support | Including speed control and registration of visitors. | ||
| Interest/trial day form | |||
| Collection of leads (memebers, bookings etc.) | Only plan can be used to identify leads. | ||
| Predefined leads emails | |||
| Sign of agreement/conditions online | |||
| Notification for members to fill in missing membership data (eg for office members or manually onboarded members) | |||
| Custom data fields | Set already according to standards of Hub Global. | You need to add the questions manually. | You need to add the questions manually. |
| Members wall (printable paper cards) | Template updated on request for free. | ||
| Members wall (online) | |||
| Messaging/newsletter to members without need of use external marketing tool. | |||
| Member's guest passes (enables monitoring of guests of members) | |||
| Time passes | |||
| Shared tariffs between more people (mesa fixa, offices) | |||
| Agreements generated in PDF | |||
| Plans free hours / credits (usually used fo rprogramms) | Manageable individually, per tariff an per group. | Manageable individually and per tariff (both hours and credits). | |
| Promo actions during booking | |||
| Welcome e-mails | Including custom attachments. | ||
| Check in | Connected to WIFI or RFID/cards. | Via external app NexIO. | Connected to WIFI or RFID/cards. |
| Issues/requests management from the community | |||
| Extra services (eg lockers, keys, access) | |||
| Start and end of tariff dring any day | Customizable rules for pro-rata price calculation. | Partially, extra services | |
| Custom attachments for contacts/orders | |||
| Managing introdution workshops for members | |||
| Automated agreement renewal (with agreement update send to customer) | |||
| Temporary program-based tariffs | |||
| WIKI pages for your Hub (to inform members about how things work in Hub) | |||
| Membership feedback forms |
| Peripherials | Huble | Nexudus | Cobot |
|---|---|---|---|
| POS for selling coffee/tea/drinks as the Hub t=o members and visitors | Huble has intarface for Android tablets. Optionally you can connet RFID reader to identify members. | ||
| Dashboard of coffee/bear consumption | |||
| Printer integration | Integrated per Hub demand via monthly import of file from the printer. | Via Ezeep or Papercut software. | |
| Lock/key system | Integrated per Hub demand. | KISI is supported by default, also Salto KS and Clay are supported. | KISI is supported by default. |
| Booking calendar and form for tablet (attached next to room) | |||
| WIFI registration | Only works with Unify solution or Mikrotik. Unify is recommended for all Hubs to prefer when rebuilding their infrastructure. | Only works with Mikrotik. | Operates in mode only of Radius server (hard to integrate), with extra price of 0.5 USD/member/month. |
| Internet speed control of members |
| Customer analysis | Huble | Nexudus | Cobot |
|---|---|---|---|
| Source analysis | Support of Google UTM tags and Google Analytics on intake/booking forms. | ||
| Rental feedback forms | |||
| Most important customers list | |||
| Collecting of reasons for bookings cancellation | |||
| Collecting of reasons for membership termination | |||
| Reporting of free/discounted members | |||
| Reporting of upgrades/downgrades | |||
| Members attendance report | |||
| Reports directly in web interface |
| Equipment inventory | Huble | Nexudus | Cobot |
|---|---|---|---|
| Equipment borrowed to customers | |||
| PDF agreements for borrowal/deposits | |||
| Deposits management | Only directly connected to memberships. |
| Registry of customers | Huble | Nexudus | Cobot |
|---|---|---|---|
| Support for multiple locations | Including changes in e-mail templates, Hub logos and billing addresses. | ||
| Contact assigned to multiple companies | |||
| Assigning to groups | |||
| Temporary assignment of customer to group | |||
| Attachments to contact/company | |||
| Different workflows for legal entity and individual | |||
| CSV import | On request via support. | On request via support. | |
| Import from other services | Nexudus and Cobot supported. | CSV supported. |
| Billing | Huble | Nexudus | Cobot |
|---|---|---|---|
| Sending invoices to customer | |||
| Local invoicing rules support | (including country-based e-invoice policies). | ||
| Debtors notification | |||
| Calculation of due fees | |||
| Debt legal document PDF | |||
| Multiple invoice number series | Every service or payment method can be assigned to different serives. | ||
| Invoices corrections | Supports price correction per invoice item. | Only via complete write off. | |
| Debts write-off | |||
| Tax rates support and foreign tax modifications | Includes planeable changes. | Includes planeable changes. | |
| Service charges | Cancellation, automated calcullation when paid period of tariff is changed. | Manually used by Hub team. | |
| Volume discounts for short-term services | |||
| Length discounts for services | |||
| Agreement length discounts for long-term services | |||
| Export of accounting data | |||
| One time charges for custom services | |||
| Separated billing address from service consumer | |||
| Support for foreign invoices (special account, currency etc.) | |||
| More months billing cycles | |||
| Division of tariff into multiple rows on invoice (tariff ultimate is divided into two accounting codes – space rental + community service) | |||
| Exclude order from credit/free hours |
| Payments | Huble | Nexudus | Cobot |
|---|---|---|---|
| Online payments gate (credit cards etc.) | Always preferred to integrate local solution for free. | For selected countries (USA, Europe, other emost popular -commerce regions). | For selected countries (provider company is Stripe). |
| Mobile payments support | Always preferred to integrate local solution for free. | ||
| Overpayments handling | Overpayments can be assigned to future invoices or returned. | ||
| Reimbursement of payment | For card payments. | For card payments. | |
| Bank transfers | |||
| Price modifications for groups of contacts/companies | |||
| Price modifications for tariffs | |||
| Price modifications for NGOs | |||
| PayPal payment gate | |||
| Sending payment receipts after received payment | |||
| Direct debit | For selected countries (provider company is Stripe). | ||
| International payments fee accounting |
| Accounting | Huble | Nexudus | Cobot |
|---|---|---|---|
| Accounting codes | Four independent dimensions (location, member type, accounting code, cost centre). | ||
| Revenue report | |||
| Income report | |||
| Accounting codes confgurable per particular order |
| Synchronisation of data | Huble | Nexudus | Cobot |
|---|---|---|---|
| MailChimp | Multiple lists support and former members list support. | Via an add on with basic field synchronised. | |
| Contactually | |||
| Google Calendars | |||
| Rest api to get list of members and their details (eg for your website) | |||
| Zapier | |||
| Direct integration to HubSpot | |||
| Direct integration to SalesForce |
| Impact Hub Global related | Huble | Nexudus | Cobot |
|---|---|---|---|
| Calendar for booking mentors (Business Help Desk programme) | |||
| Synchronization with IHG databases | Fully automated when Hub allows. | Paid extra | Paid extra |
| Aligned with needs of Impact Hub Global and regional offices | |||
| Sharing of best practices from other Hubs |
| Public events | Huble | Nexudus | Cobot |
|---|---|---|---|
| Event ticket selling/registration page | |||
| Restriction of events to members only | |||
| Event ticket discount code | |||
| List of registered, event check-in |
| Support | Huble | Nexudus | Cobot |
|---|---|---|---|
| Personal visit of traning staff/integrations | Provided for free in case of regions: Europe, South America, Central America. Conditions for other regions avilable per request. | ||
| Access to translations, texts and emails of other Impact Hubs | |||
| Download of all data in CSV files | Directly from interface. | ||
| Online helpdesk | |||
| Data are in ownership of the Impact Hub | Not cleary stated in agreement. | Not cleary stated in agreement. |
| Pricing | Huble | Nexudus | Cobot |
|---|---|---|---|
| Pricing model | Fee according to your local prices level. | Global pricelist per member count. | Global pricelist per member count. |
| Licence price per 1 member/month (calculated for Hub with 300 members) | Provided for free. | 1 USD | 1,2 USD |
| Support and hosting fee | Equals to unlimited plan in your space. | Provided for free. | Provided for free. |
| Discount policy | 50% fee reduction for Hubs without physical space. Individual discounts for emerging markets and regions with economical crisis. | Unknown. | Unknown. |
| Regular check of software usage level |
Version: November 2017.
Request an access to demo and personal presentation by contacting us directly.